Delivery FAQ

What are your delivery costs?
Delivery costs vary depending on your location. Check our Shipping Policy to see estimates of delivery cost to your location. Domestic shipping in Denmark is around 5 EUR, and most of EU is around 10-15 EUR.

When will my delivery arrive?
Delivery times vary depending on your location. Go to our Shipping Policy to see estimates of delivery time to your location. Domestic shipping in Denmark is 1-2 days, and most of EU is around 2-4 days.

How do I track my delivery?
Your Tracking Number + a direct link to your Shipment Tracker is included in the email we send you when your order is dispatched. Simply click the button in the email to check where your package is.

How do you ship my products?
We ship in mailing bags with the Ethical Pack stamp as a proof that they are produced in a sustainable way. They are produced in Denmark of 100% recycled plastic. The bag contains no heavy metals or any material that could harm the nature. 

Do you deliver to Australia?
Unfortunately, no. We only deliver to countries in EU for now.

Do you deliver to France?
Yes! We deliver to France using PostNord Home/pick-up point, GLS or DHL Express. Delivery time is 2-3 business days and costs around €10. You will see delivery- cost and time on checkout.

Do you deliver to Germany?
Yes! We deliver to Germany using PostNord Home/pick-up point, GLS Home/pick-up point or DHL Express. Delivery time is 2-3 business days and costs around €10. You will see delivery- cost and time on checkout.

Do you deliver to Italy?
Yes! We deliver to Italy using PostNord Home/pick-up point, GLS Home/pick-up point or DHL Express. Delivery time is 3-5 business days and costs around €10. You will see delivery- cost and time on checkout.

Do you deliver to the UK?
Unfortunately, no. We only deliver to countries in the EU for now.

Where do you deliver to?
We deliver to countries in the EU.
Prices and times vary depending on your location. Go to our
Shipping Policy to check estimates.

Can you deliver to my work address?
Yes! We can deliver to your home, work or a pick-up point if the shipping method you choose provides those services in your country.

Where can I see the status of my order?
You will be notified when your order is processed, when it's dispatched and when it's ready for pick-up(if using pick-up point).

Can I get a faster delivery?
No. We always ship as fast as possible. In some cases, you will be able to pick an economy option for cheaper delivery on the cost of delivery time.

Can I order and collect from a store?
No. Our products are currently only sold on fojufe.com.